Privacy Policy

MileMapper LLC (“MileMapper,” “we,” “us,” or “our”) provides personalized points, miles, and travel rewards consulting. This Privacy Policy explains what information we may collect when you visit our website or work with us, how we use it, and the choices you have. It's written to be clear rather than exhaustive, and it applies to our website and to the consulting services we provide.

Information We Collect

We collect information that you choose to share with us, primarily when you reach out about our services or become a client. Depending on how you interact with MileMapper, this may include:

• Your name and contact information, such as your email address
• The credit cards, rewards cards, or loyalty programs you currently hold
• Approximate points and miles balances
• General spending categories and approximate spending amounts, including business spending where relevant
• Travel history, travel preferences, and upcoming travel goals
• Household, family, or business travel needs
• Information you share during an inquiry, discovery call, or intake process
• The content of communications you send us, such as emails or messages
• Other information reasonably necessary to understand your situation and provide our services

We don't require government-issued identification, account passwords, or full financial account numbers to provide our consulting services, and we ask that you not send us that information. See “Information You Should Not Send Us” below.

How We Collect Information

We collect information directly from you — through email, intake materials, scheduling, discovery calls, and ongoing communication during an engagement. We may also collect limited technical information automatically when you visit our website, such as general usage data gathered through standard website analytics, which helps us understand how the site is used and improve it over time.

How We Use Information

We use the information we collect to:

• Respond to inquiries and questions
• Schedule and prepare for discovery calls
• Determine whether MileMapper is a good fit for your situation
• Evaluate your cards, points, spending, and travel goals
• Identify potential opportunities or inefficiencies
• Develop recommendations, an audit, a roadmap, or an ongoing strategy
• Communicate with you about your engagement
• Administer our services and maintain reasonable business records
• Process payment for services rendered
• Improve our website and how we deliver our services
• Comply with applicable legal or regulatory obligations

We don't use your information for purposes unrelated to providing and improving our services.

Information You Should Not Send Us

MileMapper doesn't need — and you should not send us — any of the following, whether through a form, email, intake document, or any other channel:

• Full credit card numbers or CVV/security codes
• Banking or credit card login passwords
• Loyalty program passwords
• Social Security numbers
• Bank account numbers or other financial account login credentials

We can provide meaningful strategy and recommendations without ever needing this information. If you accidentally send us something on this list, let us know and we'll delete it.

Third-Party Service Providers

Like most small businesses, we rely on third-party providers to help run our operations — for example, tools used for website hosting, email, scheduling, forms, payment processing, document or file storage, and basic website analytics. These providers may process information on our behalf as necessary to perform those functions, and they're expected to handle it appropriately. We don't control the privacy practices of independent third parties beyond the scope of the service they provide us.

Payment Information

If you engage MileMapper for paid services, payment is typically processed through a third-party payment processor. MileMapper doesn't store your full payment card details on our own systems; that information is handled directly by our payment processor under its own security standards and privacy practices.

Data Security

We take reasonable steps to protect the information you share with us, but no method of storage or transmission over the internet is completely secure. We can't guarantee absolute security, and we encourage you to avoid sending highly sensitive information (see “Information You Should Not Send Us” above) by email or other unsecured channels.

Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain business and financial records, comply with legal or tax obligations, and support legitimate business purposes such as future engagements. If you'd like us to delete information we hold about you, you can reach out using the contact information below and we'll do so unless we have a legitimate reason to retain it.

Selling or Sharing Personal Information

MileMapper does not sell your personal information, and we don't share it with third parties for their own independent marketing purposes. Information is only shared with third-party service providers as described above, to the extent necessary for them to perform services on our behalf.

Your Choices and Requests

You can ask us to access, correct, or delete the personal information we hold about you at any time by contacting us. You can also unsubscribe from any non-essential email communications. Depending on where you live, you may have additional rights under applicable privacy law, and we'll do our best to honor reasonable requests.

Children's Privacy

MileMapper's services are intended for adults, and our website isn't directed to children under 13. We don't knowingly collect personal information from children.

Third-Party Links

Our website and our recommendations may reference or link to third-party credit cards, loyalty programs, airlines, hotels, or other services. We aren't responsible for the privacy practices of those independent third parties, and we encourage you to review their own privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time as our business or applicable law evolves. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of our website or services after an update constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or want to make a request regarding your information, contact us at info@mymilemapper.com.